Support · One person, two hands
PROBLEMS HAPPEN. WE FIX THEM.
Email goes to a real person in Detroit. Reply within 24 hours, usually faster. If the slab arrives broken, we make another one. If it gets lost in the mail, we make another one. If you regret sending it, that is on you.
Step 1 · Where's my order?
Track by ID.
Format: TL-XXXX. It's in your confirmation email.
Step 2 · Everything else
Send a message.
Replies within 24 hours on weekdays. No bots, no marketing list.